Help & Support

How can I avoid chargebacks?

Last Updated: Nov 02, 2016 01:49PM GMT
  • Have clear return and refund policies and post them clearly.
  • Use a recognizable name when you register with judo.
  • Record your judo Receipt IDs on any other receipt documentation you produce in conjunction with a transaction.
  • Save any shipping records and carefully document major disputes you have with a customer.
  • For large transactions, ask to see the customer's identification matching the name on the card they are using.

For more information on chargebacks please click here.

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