Chargebacks can happen up to 6 months after a transaction is complete, but are most likely to occur in the first 30 days after a transaction. Keep your records for at least a year to stay fully protected.
We are here to help
Our UK based team of knowledgeable support staff and development experts are here to help Monday – Friday, 9am to 6pm.
Can’t find the answer you are looking for?
Call our customer service on
0203 503 0600 or get in touch with one of our experts.